Field Supervisor for the 2026 Labour Demand Survey (LDS)

The role

About the role: a Field Supervisor for a Labour Demand Survey oversees and coordinates field activities to ensure accurate and timely data collection. They train and guide enumerators, plan daily schedules, monitor progress, and address challenges in the field. Field supervisors review completed questionnaires for accuracy, conduct quality checks, and submit regular reports to the central team. They also ensure that all fieldwork follows established survey protocols, confidentiality rules, and ethical standards, serving as the key link between enumerators and survey management. Scope of Work: Training and Preparation: - Attend all training sessions conducted on how to carry out this survey. - Review and be familiar with the Enumerator's and Field Supervisor's manual, the survey questionnaire, and other relevant materials distributed at training sessions. - Ensure Enumerators understand the business areas to which they are assigned. In the event that an Enumerator is unsure of this, the Field Supervisor shall assist the Enumerator accordingly. - Accompany the Enumerator on Interviews as needed, so that the Field Supervisor can observe whether the Enumerator is conducting the interview and using the provided instruments correctly. If necessary, the Field Supervisor should demonstrate the correct procedure to the Enumerator, by conducting at least one such interview. Scheduling and Field Supervision: - Work closely with the Survey Administrator in making appointments, ensuring that appointment dates do not conflict with any date previously set for another enterprise. - In the event that an emergency arises that is likely to prevent the Enumerator from keeping an appointment, this must be communicated to the Survey Administrator immediately in order for a new appointment to be secured. - Communicate all relevant appointments to the Enumerators in a timely manner. Quality Assurance and Data Review: - Instruct Enumerators to complete, and ensure that questionnaires are completed using the face-to-face interview method only and as guided by the Enumerator's Manual, unless otherwise instructed to use another method. - Hold regular meetings with assigned Enumerators so that all problems faced can be resolved. Notes of these meetings shall be kept so that information can be shared with the Survey Administrator and the DoL representative. - Conduct random spot checks for 10% of interviews and re-interviews to verify data quality and enumerator performance. - Review all questionnaires in the Survey Solutions Platform under his/her assignment within two (2) days of submission of Enumerator and assess their completeness as guided by the LDS Manual. - Reject, return, and discuss with the Enumerator any questionnaire or visitation record with errors and omissions to be rectified. Questionnaires re-submitted after corrections are completed, should be reviewed within one (1) day of re-submission. - Assess the quality of each Enumerator's work, as outlined within the Enumerator's Manual and LDS Manual, and determine the level of support each Enumerator requires. Case Management and Escalation: - Resolve any conflicts that may arise in the field relating to survey execution and relay all difficulties encountered by Enumerators to the Survey Administrator. - In the event of refusals by enterprises/establishments to allow assigned Enumerators to complete survey questionnaires, ensure that every instance of this is recorded on the Refusal Record Forms. In the event that the Enumerator is unsuccessful in having the enterprise in question agree to complete the questionnaire, the matter must be referred to the Survey Administrator. - In the event that the Field Supervisor has to perform the duties of an Enumerator, he/she MUST, before so doing, receive approval from the DoL. Data Protection: - Ensure the quality, integrity and confidentiality of data collected by Enumerators. Equipment and Environment: - Ensure proper maintenance of all equipment issued and the secure backup of all data collected. - Replacement of electronic equipment and any disposal of electronic waste will follow e-waste procedures consistent with national regulations and the Environmental and Social Management Framework (ESMF). Reporting and Meetings: - Submit reports and results to the DoL, SO, and Survey Administrator, as requested. - Attend meetings called by the DoL or the SO as requested. - Execute any additional duties or instructions issued to him/her by the Labour Commissioner or a designate during the course of the engagement. Qualifications: 1. Minimum Requirements - A Diploma in Social Sciences or similar field. An Associate Degree in Social Sciences is preferred. - Experience conducting and supervising establishment surveys, household surveys or census data collection. - Experience in the use of Survey Solutions. - Proficiency in digital data collection tools and platforms. - Previous training and/or experience in the use of survey instruments and equipment. - Working knowledge of the geography of Saint Vincent and the Grenadines. 2. Competencies - Ability to lead a team, and to make decisions quickly to move the project forward. - Time management and organizational skills. - Ability to assess team members' performance, and motivate team members toward achieving goals. - Excellent interpersonal, oral, and written communication skills. - Fluency in English (verbal and written) is required. - Must be results-oriented, creative, confident, self-motivated and respond positively to feedback. - Ability to work well individually and with a team. - Ability to address challenges that arise in the field during survey execution. - Sensitivity to cultural, gender, religious, racial, and age differences when relating to community members and respondents. - Ability to work to given deadlines. Compensation: - The Field Supervisor shall make his/her own arrangements to pay income tax, social security contributions and to meet any other s