Network Technician

The role

Key Responsibilities: • Network Segregation: Configure, manage, and troubleshoot VLANs to securely isolate corporate, guest, POS, and IoT traffic. • Voice & Communication: Deploy, provision, and maintain IP Phones (VoIP SIP endpoints) and ensure clear Quality of Service (QoS) mappings. • Retail & Hospitality Tech: Provide comprehensive network layer support for Point of Sale (POS) terminals and Property Management Systems (PMS) to minimize transaction downtime. • Surveillance Systems: Install, configure, and maintain network-attached CCTV cameras, Network Video Recorders (NVRs), and video streaming paths. • Access Control: Administer, integrate, and troubleshoot network-connected Smart Locks, digital gateways, and electronic entry control systems. • Infrastructure Maintenance: Diagnose network slowdowns, optimize hardware switches/routers, update system firmware, and manage secure backups. Technical Skills & Qualifications: • Experience Level: 3 to 5 years of active experience working as a network technician or infrastructure administrator. • Networking & Protocols: Deep familiarity with TCP/IP, routing protocols, DNS, DHCP, VLAN tagging (802.1Q), and QoS rules. • Hardware Platforms: Hands-on proficiency configuring managed network switches, routers, firewalls, and wireless access points. • Specialized Systems: Practical experience integrating and managing IP cameras (CCTV), electronic smart locks, POS hardware, and PMS suites. • Problem-Solving: Strong root-cause analysis skills to isolate and remediate network bottlenecks or physical access failures promptly. • Certifications: CompTIA Network+, Security+, Cisco CCNA, or equivalent professional credentials are highly preferred.